Betting isn't just about winning — it's entertainment. Dhaka Game wants you to always stay in control, stay well, and enjoy life with the people you care about.
Dhaka Game believes every player has the right to know their limits — and should always have the means to stick to them.
Responsible Gaming means treating betting as a form of entertainment — never as a source of income or a way to solve problems. When you bet on Dhaka Game, we want you to play with awareness, within your limits, and with enjoyment.
Online betting is growing in popularity across Bangladesh. Many people enjoy betting on cricket, football, or casino games for entertainment. However, for a small number of people, it can become an addiction and lead to serious problems. Dhaka Game is committed to making sure that doesn't happen.
Our Responsible Betting program isn't just about rules — it gives you practical tools and support to help you stay in control at all times. From setting deposit limits to self-exclusion, everything is in your hands.
Keep in mind: Betting is a game of chance. Every bet carries the risk of loss. Never bet money that you can't afford to lose without it affecting your daily life.
Dhaka Game gives you a range of practical tools to take control of your own betting experience.
Set Deposit Limit
Set a daily, weekly, or monthly deposit limit ahead of time. Once you hit the limit, no further deposits will be allowed. Reducing a limit takes effect immediately, but increasing it requires a 72-hour waiting period.
Session Time Limit
Set how long you want to stay on the platform in a single session. Once the time is up, you'll be logged out automatically and prompted to take a break.
Set a Loss Limit
Set a cap on how much you can lose within a given period before you start playing. Once that limit is reached, you won't be able to place any more bets for that period.
Cool-Off Mode
If you want to step away from betting for a while, take a break of anywhere between 24 hours and 30 days. During this period, your account stays active, but you won't be able to place bets or make deposits.
Self-Exclusion
If you're experiencing long-term difficulties, you can self-exclude for anywhere between 6 months and 5 years. This decision cannot be reversed while active, and we'll stop all marketing communications to you.
Activity Review
View a detailed report of your betting history, deposits, and time spent. Understanding your own patterns is the first step toward responsible betting.
You can enable all account protection settings in just a few minutes.
Reducing a limit takes effect immediately. However, increasing a limit or cancelling Cool-Off mode requires a 72-hour cooling period — this is intentional, and it's there to protect you.
Using your registered mobile number and password Login and verify your identity with an OTP.
Click the profile icon in the top right corner and select "Account Settings" or the "Responsible Gaming" option.
Deposit limits, loss limits, session time, Cool-Off, or Self-Exclusion — activate one or more settings based on what works best for you.
Enter a specific amount in BDT or a time period. For example: a weekly deposit limit of ৳5,000 or a 7-day break.
Confirm the change with an OTP. A confirmation message will be sent to your email. The limit takes effect immediately.
If you're having trouble with any setting Help Center Let us know via live chat.
Ask yourself the questions below. If you answer "yes" to most of them, consider reaching out for help.
Research shows that betting-related problems exist on a spectrum. Understand where you stand.
If any of the above sounds familiar, don't face it alone. Our Help Center Trained counselors are ready to listen.
It's not just about compliance — we genuinely want our users to stay healthy and happy.
Age is verified at registration on Dhaka Game using your National ID. Any account found to belong to someone under 18 is closed immediately.
Our system detects unusual betting patterns and automatically alerts you — temporarily suspending your account if necessary.
Our trained support team is available on live chat any time, day or night — completely confidential.
While self-exclusion or break mode is active, we won't send you any promotional messages. We don't want anything standing in the way of your recovery.
All bonus and promotion terms on Dhaka Game are written in plain, straightforward language. No hidden conditions, no fine print.
We follow the guidelines of GamCare and the Responsible Gambling Council, and regularly update our responsible betting program.
Often, family or friends notice a problem before you do. Do you know someone who may be struggling with betting?
Approach the conversation with empathy, not accusations. Start with "I'm worried about you." Listen without judgment and encourage them to seek professional help.
If you need to, contact our Help Center Reach out — we also guide family members.
Alongside Dhaka Game's own support, you can also reach out to other organisations for help.
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4-hour live chat and email support. Completely free and confidential.
Visit the Help Center →
Support@dhakagame.ws — email us for anything related to responsible betting. We'll get back to you within 24 hours.
Betting addiction is a mental health condition. Reach out to a local mental health service provider, or contact us for a referral.
Find answers to the most frequently asked questions right here.
Sign up with Dhaka Game — where the fun is real, your safety is guaranteed, and control always stays with you.