🔒 Data Protection

Dhaka Game Privacy Policy — Your Data, Our Responsibility

Learn exactly how your personal information is collected, used, and protected — no hidden clauses, no fine print.

Last Updated: January 2026
SSL 256-bit Encryption
Language: Bengali
SSL Encryption
No Data Sales
No Third Parties
Your Controls

Please Note: This privacy policy applies to all services on the Dhaka Game platform. By using the platform, you are considered to have agreed to this policy. If you have any questions, please contact our Help Center contact us directly.

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1. Introduction — Our Commitment
Why Dhaka Game Takes Privacy Seriously

Dhaka Game is one of Bangladesh's most trusted online betting platforms. We believe that the foundation of your trust is the protection of your personal information. That's why our privacy policy has been built with complete transparency — so you always know exactly what we do with your data.

This Privacy Policy ("Policy") governs the Dhaka Game website dhakagame.ws and applies to all its services. This policy outlines:

  • What Information We Collect
  • How That Information Is Used
  • How securely your data is stored
  • What rights you have and how to exercise them

Dhaka Game never sells your data to third parties. Our business model has nothing to do with selling information — our goal is to give you the best betting experience, plain and simple.

Dhaka Game complies with international data protection standards, and our security measures are reviewed and updated regularly. Your privacy is not just a legal obligation to us — it is an ethical responsibility.

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2. What Information We Collect
What Data We Collect and Why

Dhaka Game only collects information that is strictly necessary. We never ask for data we don't need. See the full breakdown below:

2.1 Data Collected at Registration

Data Type Example Why It's Needed
Full Name Mohammad Rahim Account Verification & KYC
Mobile Number +880 17XX-XXXXXX OTP Verification & Security
Email Address Example@gmail.com Communication & Account Recovery
Date of Birth 01/01/1990 Age Verification (18+)
National ID number XXXXXXXXXX KYC & Identity Verification

2.2 Automatically Collected Information

When you use the Dhaka Game platform, certain information is collected automatically. This data is used to improve platform performance:

  • IP address and device type
  • Browser and operating system information
  • Time spent on the platform and which pages were visited
  • Date, time, and location of login
  • Betting History & Transaction Records

2.3 Payment Information

Payment method details are collected for deposits and withdrawals. However, full account numbers or card numbers are never stored — only the information needed to confirm a transaction is retained.

Dhaka Game will never ask for your password, OTP, or full payment details over the phone or via message. If you receive such a request, it is a scam — contact our Help Center let us know.

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3. How Your Information Is Used
How We Use Your Data

Dhaka Game uses collected data solely for specific, legitimate purposes. No information is used beyond its approved scope.

3.1 Primary Uses

  • Account Management: To secure registration, login, and account safety
  • Payment Processing: To process deposits and withdrawals
  • KYC Verification: To verify identity and prevent fraud
  • Customer Support: To assist you and resolve any issues you may have
  • Legal Requirements: To meet regulatory requirements

3.2 Secondary Use (With Your Consent)

  • Sending you personalized bonus and promotional offers
  • Keeping you informed about new features and updates
  • Improving your overall platform experience
  • Analyzing betting patterns to promote responsible betting

If you do not wish to receive marketing messages, you can unsubscribe at any time through your Account Settings. This will have no effect on your core account services.

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4. Data Storage & Security
How Secure Is Your Information

Dhaka Game uses industry-leading technology to protect your data. Our servers are always secure and kept up to date.

4.1 Technical Safeguards

  • SSL/TLS 256-bit Encryption: All data transmissions are encrypted
  • Data Masking: Sensitive data (such as payment details) is masked before storage
  • Firewall Protection: Servers protected against unauthorized access
  • Two-Factor Authentication (2FA): Extra Security at Login
  • Regular Security Audits: Tested by Third-Party Security Experts

4.2 Data Retention Period

Data Type Retention Period Reason
Account Information 5 years after account closure Legal & Regulatory Requirements
Transaction Records Minimum 7 years Financial Audits & AML Compliance
Login History 1 Year Security Analysis
Cookie Data Up to 1 year Improving platform experience

4.3 In the Event of a Data Breach

If there is any reason to believe your data may be at risk, Dhaka Game will notify you at your registered email address within 72 hours of the incident and advise you on the necessary steps to take.

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5. Data Sharing Policy
Who your data is shared with and why

Dhaka Game never sells or rents your personal information to third parties. However, limited data may be shared in certain specific circumstances:

5.1 Permitted Sharing Scenarios

  • Payment Processors: Only the information required to process transactions through payment gateways such as bKash, Nagad, and Rocket
  • KYC Verification Services Authorized agencies for identity verification
  • Legal Authority: As required by Bangladeshi law or by court order
  • Security Investigation: When required for fraud or money laundering investigations

5.2 Conditions for Sharing

Whenever data is shared:

  • Only the minimum necessary data is ever shared
  • The relevant party is required to uphold the same standard of data privacy
  • Data is contractually used only for specified purposes

Dhaka Game never shares your information with advertisers or marketing companies. Our partner companies are also required to adhere to strict confidentiality agreements.

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6. Cookies & Tracking Technologies
What Cookies Are and How They Work

Cookies are small text files stored in your browser. Dhaka Game uses cookies to enhance your experience on the platform.

6.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and security Deleted at end of session
Performance Cookies Page load speed & usage analytics Up to 1 year
Preference Cookies Remembering your language, theme, and personal settings Up to 1 year
Security Cookies Prevention of Unauthorised Access & Fraud Deleted at end of session

6.2 Cookie Controls

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause issues with login and site security.

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7. Your Rights
You Have Full Control Over Your Data

Dhaka Game believes you have full ownership of your personal data. Here is a detailed breakdown of your rights:

1
Right to Know

You can request a full overview of the data we hold on you at any time. We will respond with full details within 30 days.

2
Right to Rectification

If any of your information is incorrect, you can request a correction through Account Settings or the Help Center.

3
Right to Erasure

After closing your account, you may request the deletion of your personal data. However, certain information may need to be retained for legal compliance purposes.

4
Right to Data Portability

You can request a download of your data in a readable format (such as CSV).

5
Right to Object

You can object to your data being used for marketing or analytics purposes, and your request will be honored accordingly.

6
Right to Withdraw Consent

You may withdraw any consent you have previously given at any time. This will not affect anything that has already taken place, but will apply to all future processing.

To exercise any of the rights listed above, please contact Help Center Contact us. We typically respond within 7 business days.

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8. Protection of Minors
Strict restrictions for users under 18

Dhaka Game is strictly for users aged 18 and above. Registration and use of the platform by minors is strictly prohibited.

  • Age verification is mandatory at registration
  • Age is verified through national ID
  • We do not knowingly collect information from minors
  • If a minor is found to have registered, their account will be immediately closed and all associated data will be deleted

To learn more about responsible betting and the protection of minors, visit our Responsible Gaming Visit the page.

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9. Changes to the Privacy Policy
You will be notified of any updates

Dhaka Game may update this Privacy Policy from time to time. For any significant changes:

  • You will be notified at your registered email at least 30 days before any changes take effect
  • A notice of changes will be displayed when you log in to the platform
  • The "Last Updated" date at the top of this page will be revised accordingly
  • Minor changes (such as spelling corrections) may not be communicated separately

Continued use of the platform after the updated policy takes effect will be taken as your acceptance of the new policy. If you do not agree, you may request to close your account.

Check back on this page regularly and keep an eye on your email so you never miss an important update.

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10. Contact Us
For any privacy-related enquiries

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch:

To process your privacy-related requests, we may verify your identity. This is purely a security measure — to confirm that the request is coming from the right person.

Our privacy team is available 24/7 to handle your requests. For urgent matters, please Help Center Reach us via live chat.

How Dhaka Game Keeps Your Data Secure

Our multi-layered security system keeps your data protected at all times.

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End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. Your data cannot be intercepted in transit.

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Two-Factor Authentication

OTP verification is required at every login. Even if someone knows your password, they cannot access your account.

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Fraud Detection

Our automated system instantly detects suspicious activity and takes immediate steps to protect your account.

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Secure Payments

All payment gateways, including bKash, Nagad, and Rocket, are fully secured. Full card or account numbers are never stored.

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Regular Security Audits

An independent team of experts regularly audits our systems. Any vulnerabilities found are addressed immediately.

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Transparent Policy

What data we collect and why — explained in plain, simple language. No hidden terms or complex legal jargon.

Start Betting Safely Today

Your data is fully secure at Dhaka Game. Read our Privacy Policy, register now, and claim your 150% welcome bonus.

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